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Top 5 Questions to Ask When Touring Your Next Apartment Rental

posted September 10, 2025, by Northtowne Properties

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Touring an apartment is an exciting step in finding your new home. While it’s easy to get caught up in the aesthetics, asking the right questions is crucial for ensuring you find the perfect fit. At Northtowne Properties, we believe in transparency, and we're ready with clear answers to the most important questions on your renting an apartment checklist.

Here are the top 5 questions to ask during your apartment viewing, tailored with answers you can expect from Northtowne Properties:

What is the process for submitting maintenance requests?

Why you should ask: A reliable maintenance team is essential for a stress-free living experience. You need to know how to report issues and how quickly they’re addressed.

The Northtowne Answer: This is where the Northtowne Difference shines. We pride ourselves on having our own in-house maintenance team, which means quicker response times and dedicated professionals who are familiar with your building. We provide a convenient online portal and app where you can submit and track all maintenance requests, which are addressed within two business days. For emergencies, we have a dedicated contact number for immediate assistance.

What are the pet policies and amenities?

Why you should ask: If you have a furry friend, understanding the rules and available amenities is critical. You want to ensure your pet is welcome and has space to thrive.

The Northtowne Answer: We love animals! We are proud to offer numerous pet-friendly apartments across our properties in Winnipeg, Lorette, and Ste. Anne. Our pet policy requires that all pets are fixed, up-to-date on immunizations, and a pet application form and deposit are required. Even better, properties like Mackinley Towns and Bellemore Banks feature fantastic on-site dog parks for your pet to play in. Mackinley Towns even uses the PooPrints program to ensure a clean community for all residents.

What are the parking options and associated costs?

Why you should ask: Parking can be a major source of frustration if not planned for. You need to know if a spot is guaranteed and if there are any additional fees.

The Northtowne Answer: We offer a mix of parking solutions to meet your needs. Many of our Winnipeg apartments for rent provide ample outdoor parking. Select properties like Mackinley Towns also offer the added benefit of garages, providing ultimate protection for your vehicle from Manitoba's varying weather. We will clearly outline all parking options and any associated fees upfront.

What are the included amenities and what are the extra costs?

Why you should ask: Understanding what's included in your rent versus what you'll pay extra for helps you budget accurately.

The Northtowne Answer: Many of our modern apartments are equipped with top-tier amenities included in your rent. For example, all of our Winnipeg apartments boast in-suite laundry, saving you time and money. Our properties also feature modern finishes and high-efficiency appliances. We’ll provide a clear breakdown of what’s included in your monthly rent during your tour.

How are lease terms handled?

Why you should ask: This question covers important details about the move-in and move-out process, lease duration, and rent payment options.

The Northtowne Answer: Our leasing process is designed to be clear and straightforward. We offer standard lease terms, and our team will walk you through every detail of your lease agreement before you sign. We require a Pre-Authorized Debit Agreement for rent payments, ensuring a seamless and effortless payment process on the 1st of each month.

By asking these key questions, you’ll not only gain a deeper understanding of the apartment rental but also get a clear picture of the management style and community you'll be joining. We look forward to showing you the Northtowne Properties difference!

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